Leverage your funds, by speeding up your FAC & Refund process by way of filing claims on line and getting the approvals in the shortest possible time.

Please read through below details to use the module.

1. Go to ‘Login’ screen. 3 links are provided namely – 
  a) New Registration – As a first step from this link the user will create a login which may be used for authentication in future.
  b) Enquiry – From this link the user may enquire his status submitted earlier.
  c) Forgot Password – In case the user forgot his password, he can input email id used previously on this and a new password will be emailed by us.

2. After successful login attempt by the user, he will be redirected towards a page on which a dropdown menu with 2 options namely FAC & Other Refund claim is provided. As soon as the user selects an option a corresponding form is displayed. Multiple BL entries may be inputted by using Save & Add New Row button and once finished; clicking on Done button will generate a reference number for future correspondence.

3. The user may also get a history for previous reference numbers with corresponding BL entries with a facility to save it as an excel sheet, and search criteria / date filters so there is no need for storing these reference numbers.

4. The link ‘Update Rejected’ contains a history of rejected cases by CSAV with reasons of rejections. From here the user can also update his rejected case by clicking the edit and update button provided in the same form.
 Doing so leads to an automatic email shooting to dealing CSAV employee.

5. As mentioned in previous steps the user can get the printouts of the verified cases by clicking the enquiry link and feeding the reference number. A print report link is provided for all verified cases for a single reference number.The user can get the printouts and sending us the Invoice with print reports.